Welcome to the Trendii.art Support Center and FAQs! We are dedicated to providing you with exceptional customer service and support to ensure your shopping experience is smooth and enjoyable. Our comprehensive FAQs page addresses common inquiries and provides helpful information about our products, orders, shipping, and more. If you need further assistance, our support team is ready to assist you promptly. At Trendii.art, your satisfaction is our top priority.
Feel free to use the chat attached to the bottom right corner of the page to get in touch with one of our agents live, or click this link to fill up a form with your inquiry.
Frequently Asked Questions (FAQs)
- How do I place an order on Trendii.art?
Our ordering process is simple and user-friendly. Browse our curated collection, select the desired item, choose any applicable options (e.g., size, color), and click “Add to Cart.” Follow the prompts to complete the checkout process securely. If you encounter any difficulties, our support team is here to assist you.
- What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. You can also choose to pay through secure online payment platforms such as PayPal, Google Pay or Apple Pay.
- How long does shipping take?
Shipping times may vary depending on the product and your location. We work with trusted vendors who strive to ensure prompt order processing and efficient delivery. For more specific information, please refer to the product page or contact our support team.
- Do you offer international shipping?
At Trendii.art we currently can only offer shipments to USA, however we proudly offer international shipping to select countries for our non-direct items. During the checkout process, you can enter your shipping address to determine if we deliver to your location. Please note that customs duties and taxes may apply, and the customer is responsible for any associated fees.
- What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our support team within 15 days of receiving your order for assistance. For more details on our return and exchange policy, please refer to our dedicated Returns and Exchanges page here.
- How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s progress directly in your account on our website or with the designated shipping carrier.
- Can I cancel or modify my order after it has been placed?
We strive to process orders quickly; therefore, cancellations or modifications may not be possible once the order is submitted. Please contact our support team as soon as possible if you need assistance with your order.
- How can I contact your support team?
Our Trendii Support Center team is here to assist you with any questions or concerns you may have. You can reach us through our Contact Us page, where you’ll find a convenient form to submit your inquiry. We aim to respond to all inquiries within 12 hours during our business hours.
We appreciate you!
At Trendii.art, we value your satisfaction and are committed to providing the support you need. If you have any additional questions or require assistance beyond what is covered in our FAQs, please do not hesitate to reach out to our dedicated support team. We are here to ensure your shopping experience is exceptional from start to finish.